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Delivery Information

Shipping & Delivery

We ship all goods within one working day of receiving your order, in most cases all orders placed before 2.00pm will be dispatched on the same day. The majority of our goods under 2kg are shipped using the Royal Mail 48 service, please remember Royal Mail 48 is not a guaranteed service and usually takes 3 working days, if you order is urgent we would highly recommend you upgrade your shipping service at checkout to a 24 hour courier.

Also be aware that in rare instances some items may found to be out of stock after you have placed your order, in cases like this you will be informed as soon as possible and offered either an alternate product, an extended delivery date or a full refund.

 

Privacy & Security

Your privacy is important to us!

We understand the importance of on line privacy and security, as such we respect your right to privacy. All detailed client information is held in confidence, and is never sold, transferred, shared or solicited to other parties. Please note the following:

Cookies

This website like many others uses cookies to help us make the experience on the site better. Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. If you want to know more about what cookies are and how to control them, AboutCookies.org is a great resource, or read on to see what we use cookies for:

Personal Information Privacy

We will take all necessary steps to keep your personal information confidential. We will never sell, rent, or share any customer information with other companies for any reason. We will communicate with you via e-mail or phone only if you agree in advance. If you believe that you are receiving our communications in error or no longer desire to receive them, please inform us and we will remove your name from our distribution lists

 

Payment Details

We do not handle your card transactions, nor do we store any card details whatsoever. All payments made via our online shop are handled by Cardsave, you can find further details here http://www.cardsave.net/

 

If you have any questions, please feel free to call or email us for assistance.